Terms of Service

Effective Date: March 2026

1. Acceptance of Terms

By accessing or using the website operated by Crown Remodeling LLC ("Company," "we," "us," or "our"), located at crownremodelingllc.com, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our website or services.

Your continued use of the website following the posting of any changes to these Terms constitutes acceptance of those changes. We encourage you to review these Terms periodically.

2. Services Description

Crown Remodeling LLC is a licensed home improvement contractor providing the following services across Maryland, Pennsylvania, Virginia, and Delaware:

• Residential and commercial roofing (installation, repair, replacement)
• Siding installation and replacement
• Window installation and replacement
• Gutter installation, repair, and gutter guard systems
• Decking construction and replacement
• Interior remodeling (kitchens, bathrooms, basements, flooring)

Our website provides information about these services and offers the ability to request free estimates, schedule inspections, and arrange consultations. The availability of services may vary by location and is subject to change without notice.

3. Contact Form & Communications

By submitting a contact form, estimate request, or other inquiry through our website, you consent to be contacted by Crown Remodeling LLC via phone, email, or text message at the contact information you provide. Communication may include responses to your inquiry, appointment scheduling, service information, and follow-up correspondence.

SMS/Text Message Policy

By providing your mobile phone number and submitting a form on our website, you consent to receive text messages from Crown Remodeling LLC. Text messages may include:

• Appointment confirmations and reminders
• Follow-up messages regarding your inquiry or project
• Service updates and scheduling notifications
• Responses to your questions or requests

Consent to receive text messages is not required as a condition of purchasing any goods or services.

Message frequency varies. The number of messages you receive will depend on your interactions with us and the status of your project or inquiry.

Message and data rates may apply. Standard messaging and data rates from your wireless carrier may apply to text messages you send to or receive from us. Please contact your wireless carrier for details about your messaging plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further text messages will be sent unless you re-subscribe.

Help: For assistance, reply HELP to any text message you receive from us, or contact us directly at (443) 381-7099 or info@crownremodelingllc.com.

No Sharing of Mobile Information: Your mobile information will NOT be shared with third parties or affiliates for marketing or promotional purposes. Mobile information sharing with third parties is limited solely to the extent necessary to provide the services you have requested.

4. Estimates & Pricing

All estimates provided by Crown Remodeling LLC, whether through our website, over the phone, or in person, are non-binding and for informational purposes only. Estimates do not constitute a contract or guarantee of final pricing.

Estimates are valid for thirty (30) days from the date of issuance unless otherwise stated in writing. After this period, pricing is subject to change due to material cost fluctuations, labor availability, or other market conditions.

Final pricing and project scope will be determined following a thorough on-site inspection and will be documented in a formal written contract that must be signed by both parties before work commences. Additional costs may arise if unforeseen conditions are discovered during the inspection or the course of work (e.g., structural damage, code compliance requirements, material upgrades).

5. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, photographs, videos, page layouts, and design elements, is the property of Crown Remodeling LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from this website without the prior written consent of Crown Remodeling LLC, except as incidental to normal web browsing (e.g., temporary caching).

6. Limitation of Liability

To the fullest extent permitted by applicable law, Crown Remodeling LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the website, including but not limited to loss of profits, data, goodwill, or other intangible losses.

Crown Remodeling LLC does not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. The website and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

In no event shall Crown Remodeling LLC's total liability to you for all claims arising out of or related to the use of the website exceed the amount of fifty dollars ($50.00).

7. Indemnification

You agree to indemnify, defend, and hold harmless Crown Remodeling LLC, its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to:

• Your violation of these Terms of Service
• Your use of the website or services
• Your violation of any rights of a third party
• Any content you submit or transmit through the website

8. Governing Law

These Terms of Service and any disputes arising out of or related to them or the website shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Baltimore County, Maryland, and you consent to the personal jurisdiction of such courts.

9. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, the parties agree to first attempt to resolve the dispute through good-faith informal negotiation. You agree to contact Crown Remodeling LLC in writing at the address listed below, and we will attempt to resolve the matter within thirty (30) days.

If the dispute cannot be resolved through informal negotiation, the parties agree to submit the dispute to binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Baltimore County, Maryland. The decision of the arbitrator shall be final and binding.

Nothing in this section shall prevent either party from seeking injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

10. Modifications to Terms

Crown Remodeling LLC reserves the right to modify, amend, or update these Terms of Service at any time and at our sole discretion. Changes will be effective immediately upon posting to this page. The "Effective Date" at the top of this page will be updated to reflect the date of the most recent revision.

Your continued use of the website after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to the modified terms, you must discontinue your use of the website.

11. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Crown Remodeling LLC
9914 Reisterstown Road, Suite 340
Owings Mills, MD 21117
Phone: (443) 381-7099
Email: info@crownremodelingllc.com
Website: crownremodelingllc.com

Contractor Licenses:

• Maryland MHIC #131554
• Pennsylvania #108892
• Virginia #2703001233
• Delaware #2018607579